Your privacy matters to us. This policy explains what information Al-Mashaly collects, how we use it, and the choices you have.
1. Information We Collect
- Information you provide: name, phone number, address and payment details when you place an order.
- Information collected automatically: browser type, device type and pages you visit on our site.
2. How We Use Your Information
- To process and deliver your orders.
- To provide customer support and respond to your requests.
- To improve our website, products and shopping experience.
3. Cookies and Local Storage
We use your browser's local storage to remember the items in your shopping cart between visits. We do not currently use third-party tracking cookies.
4. Sharing of Information
We do not sell or rent your personal information. We only share it with shipping and payment providers when necessary to complete your order, or when required by law.
5. Data Security
We take reasonable technical and organizational measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We keep your personal information only as long as necessary to fulfill your orders, comply with legal obligations and resolve disputes.
7. Your Rights
- Request a copy of the personal information we hold about you.
- Ask us to correct or delete your information.
- Withdraw consent or object to processing at any time.
8. Children's Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at info@almashaly-lighting.com.